Assistant General Manager

Fairfield Inn & Suites Newport Cincinnati

Assistant General Manager

Newport, KY
Full Time
Paid
  • Responsibilities

    We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities: • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed • Consult with the general manager to ensure that all guest service standards are met daily • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable • Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention Qualifications: • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field • Have superb communication skills, organizational skills, and problem-solving skills • Must have at least 3 or more years of experience in the hospitality field • Proven customer service experience as a manager; strong guest-focused mentality Compensation: $40,000 - $50,000 yearly

  • Compensation
    $40,000-$50,000 per year