Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Paid time off

Training & development

Assistant General Manager

Goldfish Swim School - Marlborough, MA

Salary: $52,000-$57,000 per year

Benefits:

401(k) with company match

Quarterly performance bonuses

Two (2) weeks paid vacation

Six (6) paid holidays

Five (5) paid sick days

Paid training and certifications

Employee & family swim lesson discounts

Complimentary snacks and beverages

Team recognition events and advancement opportunities

Schedule: Full-time | Morning, afternoon & evening availability

About the Role:

Goldfish Swim School is looking for an energetic, motivated leader to join our management team. As Assistant General Manager, you'll work alongside the General Manager to oversee daily operations, develop employees, deliver exceptional customer service, and help create a fun, safe, and positive experience for every family.

If you enjoy leading people, building relationships, and making a difference in your community, we'd love to meet you.

Responsibilities:

Support the daily operations of the swim school

Recruit, train, coach, and develop team members

Deliver exceptional customer service and resolve concerns

Assist with staffing, scheduling, and employee performance

Support swim lesson quality and instructor development

Oversee front desk, retail, birthday parties, and facility operations

Assist with marketing, community outreach, and social media

Ensure compliance with all safety procedures and company standards

Help create a positive, engaging workplace culture

Qualifications:

Required:

Excellent leadership, communication, and organizational skills

Passion for working with children and families

Ability to pass a background check

Preferred:

Bachelor's degree

Two (2) or more years of management or leadership experience

Experience in aquatics, childcare, recreation, hospitality, education, or customer service

Lifeguard, CPR/AED, and First Aid certifications (or willingness to obtain through company paid training)

Work Environment:

Goldfish Swim School offers a fun, fast-paced, and team-oriented environment where every day is different. You'll work in our warm 90-degree indoor pool facility alongside a supportive team that values teamwork, professional growth, and making a positive impact on children and families.

Ready to make a splash? Apply today and join a team that loves what they do!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.