Assistant General Manager

Goldfish Swim School - Santa Ana

Assistant General Manager

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Paid Training

    Employee discounts

    Flexible schedule

    Please note: This location is under construction and expected to open in August 2025. Until then, employees will work from our corporate office in Orange.

    Job Type: Full-time FLSA Status: Non-Exempt

    Schedule: Includes weekday and weekend shifts Work Location: In person.

    Why Join Us? When you walk into Goldfish Swim School, it’s not just the bright colors, tropical vibes, and happy kids that stand out—it’s the energy. There’s a real sense of purpose. We’re not just teaching kids to swim; we’re changing lives, building confidence, and creating a culture where people love to work.

    As an Assistant General Manager, you’ll play a key leadership role in helping our school operate smoothly and successfully while making an impact on both kids and your team.

    Perks & Benefits

    Competitive pay

    Supportive, team-oriented environment

    Leadership growth opportunities

    Paid training

    Flexible scheduling

    The chance to make a real difference—every single day

    Your Role: Assistant General Manager You’ll oversee the day-to-day operations of the swim school, making sure everything runs safely, smoothly, and up to Goldfish standards. You’ll lead staff, support families, and keep the facility operating at a high level while fostering a fun and positive workplace culture.

    Key Responsibilities

    Oversee daily school operations according to Goldfish Swim School’s Standard Operating Procedures

    Support the General Manager and department managers with class scheduling, student progress tracking, and customer service

    Lead and manage the team to ensure high performance, team morale, and exceptional service

    Assist in recruiting, training, and mentoring new staff

    Maintain a high standard of swim instruction and staff preparedness

    Plan and lead staff events and employee engagement activities

    Support sales and marketing initiatives

    Help manage retail and vending areas, including inventory and pricing decisions

    Troubleshoot and maintain pool operations, ensuring safety and cleanliness standards are met

    Train and implement emergency procedures and oversee the Emergency Action Plan

    Maintain current certifications and stay up to date on industry best practices

    Qualifications

    High school diploma or GED required. Bachelors degree or higher preferred

    2+ years of experience in a management/supervisory position required.

    Experience as either a certified lifeguard, swim instructor, youth sports coach, camp counselor, or childcare provider required

    Lifeguard, CPR, First Aid, AED, and Certified Pool Operator (CPO) certifications or willingness to obtain required.

    Bilingual (English/Spanish) a plus but not required.

    Enthusiastic, positive, and committed to creating a safe, engaging learning environment

    Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

    Tropical Vibes & Impacting Lives When you join Goldfish, you become part of something meaningful. You’re shaping lives, building skills, and creating joyful experiences for children and their families. You'll also develop as a leader and grow your career in a company that invests in you.

    Apply today and make a splash—at work, in your community, and in your future.

    Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.