Benefits:
Opportunity for advancement
Training & development
Employee discounts
Location: 11133 120th Ave NE, Kirkland, WA
Type: Full-time, hourly (overtime eligible)
Schedule: Mix of opening, closing, and weekend shifts. Holidays as needed.
Position Overview
Your role is to drive the culture of your gym. You're the person who makes a first-time guest feel welcome, helps them see what's possible, and guides them to the membership that fits their goals. Side by side with our General Manager, you'll build and coach a team that makes every visit feel motivating and real. This is our path to General Manager, and we promote within across all locations in Washington and Oregon.
Core Values
Motivating: We inspire members and teammates to show up and push further than they thought they could.
Authentic: We're real with people, honest about what fits their goals, and never pushy.
Passionate: We love fitness, our clubs, and the community we build together.
Key Responsibilities
Culture and Leadership
Build a gym culture that's Motivating, Authentic, and Passionate, and model it every shift
Lead the club as manager on duty when the GM is out, setting the energy and the standard
Run team huddles that share goals, promotions, and wins
Recognize great work and celebrate team and member milestones
Membership Growth
Guide guests through tours and help them find the membership that fits their goals
Follow up with leads, guest passes, and first-time visitors and turn first visits into new members
Help members upgrade, add services, and stay engaged so they keep coming back
Bring club promotions, events, and community outreach to life
Team Development
Recruit, interview, and onboard people who fit the culture.
Train and coach the front desk team (our Service Motivators) and Club Keepers to create a great experience for every member
Build weekly schedules that cover peak hours and stay within labor goals
Give regular feedback and help team members grow into leaders
Club Operations
Be the go-to person for members, in person, by phone, and by email, making sure every interaction leaves them glad they're part of the gym
Run opening and closing procedures, including shift handoffs and daily reports
Walk the club daily to keep it clean, safe, and equipment-ready, and report anything that needs repair
Track club goals with the GM and use the numbers to plan each week
Qualifications
You light up a room and genuinely enjoy talking with people, from first timers to lifelong lifters
You're comfortable guiding someone to a decision, with honesty and without pressure
You've led or trained a team for 1+ year (shift lead, supervisor, or assistant manager all count)
You have 2+ years in a people-facing role: fitness, hospitality, restaurant, retail, or sales
You lead by example: on time, upbeat, and the first to pitch in when the club is busy
You're comfortable with gym or POS software, email, and scheduling tools
You can work a mix of mornings, evenings, weekends, and some holidays
High school diploma or equivalent, and CPR/AED within 30 days of hire (we'll help you get it)
Fitness industry experience is a plus, not a requirement
Compensation and Benefits
$19.00 - $23.00 per hour based on experience
Paid Time Off (PTO) after first 90 days of employment
Free membership at all Gold's Gym PNW clubs, including tanning and red-light therapy, plus a guest
Manager training and path to General Manager
Work Environment
You'll be on your feet for the entire shift and must be comfortable with that. You'll move throughout the club and occasionally help with moving equipment. It's a busy gym: music, weights, and lots of people.