Benefits:

Competitive salary

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Job Title: KidStrong Assistant General Manager

KidStrong Assistant General Managers are the second in command when it comes to the center. It’s the responsibility of the Assistant General Manager to work closely with the General Manager on fostering a culture of learning and development for both their coaches and families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Assistant General Manager is a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members.

RESPONSIBILITIES:

CENTER OPERATIONS

Understand the center’s key KPIs and financials to make informed and responsible business decisions.

Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.

Oversee center initiatives i.e. center maintenance, training, brand consistency, etc.

Daily, Weekly, and Monthly cleaning and maintenance of the center

The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center.

Communicate any Coach schedule changes using appropriate scheduling and communication platforms.

Sell and schedule events such as camps and parties, to maximize center profitability.

SALES

Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool.

Finalize sales and bookings that are generated through online self-sign-up flow.

LEADERSHIP

Foster a coaching culture - see something, say something.

Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality.

COACHING

Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands.

Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it.

Approximately 10 coaching hours per week

SKILLS/QUALIFICATIONS

Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding a variety of topics.

Achieve Coach Certification through the HQ Training and Certification team.

Intermediate knowledge of physiology, exercise techniques, and body mechanics.

CPR certified.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.