Benefits:
Employee discounts
Free uniforms
Paid time off
ABOUT KIDSTRONG KidStrong is a science-based children’s training center offering a membership-based program where kids ages 1–11 attend 1–2 instructor-led group classes per week. Our curriculum focuses on Brain, Physical, and Character development and is designed to build confident, strong, and resilient kids.
THE ROLE The Assistant General Manager (AGM) is a hands-on leader who supports the daily operations of the center, develops and leads the coaching team, drives membership growth, and helps deliver an exceptional experience for kids and families. This role blends leadership, coaching, sales, and operations in a fast-paced, people-focused environment.
KEY RESPONSIBILITIES
Center Operations
Support center KPIs, staffing, scheduling, and profitability goals
Build and maintain strong relationships with KidStrong families
Support daily operations including cleanliness, maintenance, and brand standards
Assist with employee issues and documentation in partnership with the General Manager
Set and communicate coach schedules to ensure proper coverage
Plan, staff, and execute camps, birthday parties, and special events
Sales & Growth
Drive membership sales through outbound follow-up on inbound leads (50+ calls per day typical)
Support strong trial-to-membership conversion in the center
Respond promptly and professionally to parent and lead inquiries
Leadership & Team Development
Foster a positive, accountable coaching culture
Support recruiting, onboarding, training, and ongoing development of coaches
Provide feedback and support professional growth
Maintain required KidStrong certifications
Participate in leadership meetings and trainings
Coaching
Coach KidStrong classes for children ages 1–11
Work in a physically active environment and safely lift and move equipment (up to approximately 25 lbs)
Understand and communicate the “why” behind the KidStrong curriculum
Communicate professionally with the team via Slack
SKILLS & QUALIFICATIONS
Passion for working with children is non-negotiable
Comfortable communicating with parents and guardians
Prior experience in leadership, coaching, sales, or customer service preferred
Athletic, coaching, or fitness-related background strongly preferred
Strong communication, organization, and leadership skills
CPR certified or ability to obtain within 90 daysLocation: Laguna Niguel, CA
Reports To: General Manager Employment Type: Full-Time (40 hours per week), On-Site
Compensation: $25–$27 per hour plus $2,500–$5,000 annual performance bonus Benefits: Paid Time Off (PTO) Schedule: 4 weekdays and 1 weekend day (evenings and weekends required)
START DATE & OPENING TIMELINE This is a pre-opening leadership role. The KidStrong Laguna Niguel center is expected to open on or around May 5th. The anticipated start date for this position is April 1st and will include onboarding, training, and pre-opening preparation.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.