Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Off The Hook is a rapidly expanding company where you'll not only contribute to our growth but also have the opportunity to advance your career alongside us. We are seeking a resourceful Assistant General Manager to assist the General Manager in achieving the restaurant’s revenue, profitability, and quality objectives. The Assistant General Manager will play a key role in ensuring efficient restaurant operations while upholding high production, productivity, quality, and customer service standards.

Responsibilities:

Assist in the coordination of the entire restaurant operation

Deliver superior guest services and ensure absolute customer satisfaction

Respond efficiently to customer complaints

Enforce and offer the best quality of products possible

Assist in the organization and supervision of shifts

Appraise personnel’s performance and provide feedback to keep them upbeat and productive

Assist in estimating consumption, forecasting requirements and maintaining inventory

Monitor compliance with sanitation and safety rules and regulations

Control costs and minimize waste

Successfully promote and publicize the brand

Nurture a positive working environment and lead by example

Monitor operations and initiate corrective actions

Qualifications:

Proven working experience as restaurant manager

Demonstrated experience in customer service management

Food knowledge

Proficiency in English

Computer literacy and familiarity with restaurant management software

Strong leadership, motivational and people skills

Acute financial management skills