Assistant General Manager

Ritual House

Assistant General Manager

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Free food & snacks

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Dental insurance

    Employee discounts

    Flexible schedule

    Assistant General Manager – Full Time

    Shorty’s North Shore | Pittsburgh, PA Full-Time | Salaried Management Position

    JOIN THE ENERGY. LEAD THE TEAM. GROW WITH US!

    Shorty’s North Shore is looking for an experienced, energetic, and hospitality-driven Assistant General Manager to join our leadership team!

    If you LOVE people, great food, amazing music, sports, entertainment, high-energy environments, and building great teams, we want to meet you.

    Shorty’s isn’t just a restaurant and bar—it’s an EXPERIENCE. We bring together great food, cold drinks, sports, entertainment, family, friends, and FUN in a fast-paced, high-volume environment.

    With 30+ TVs, DJs on game days, live entertainment, large parties, and special events, there’s always something happening at Shorty’s North Shore. Located just minutes from Pittsburgh’s major stadiums, our game days, concerts, and major events bring incredible energy and high-volume business.

    As our Assistant General Manager, you’ll work closely with the General Manager to lead the entire operation—from our people and guest experience to sales, labor, cost controls, training, and daily execution.

    We’re looking for someone who can bring the ENERGY while understanding the BUSINESS.

    WHAT WE’RE LOOKING FOR

    3+ years of restaurant, bar, hospitality, or management experience

    Previous Assistant General Manager, Restaurant Manager, or comparable leadership experience

    High-volume restaurant and bar experience strongly preferred

    A hands-on leader who enjoys being on the floor and working alongside the team

    Proven ability to lead, coach, develop, and retain great people

    Strong understanding of FOH and BOH restaurant operations

    Knowledge of labor management, scheduling, inventory, cost controls, and profitability

    Strong understanding of beverage and food operations

    Ability to analyze the business and make smart operational decisions

    Strong guest-recovery and problem-solving skills

    Ability to remain calm, organized, and effective during high-volume shifts

    Strong communication, leadership, and organizational skills

    Professional presence with a positive attitude and GREAT energy

    Passion for hospitality and creating memorable guest experiences

    Ability to work nights, weekends, holidays, game days, concerts, and special events

    Must be 21+

    WHAT YOU’LL DO

    Partner with the General Manager to lead all aspects of daily restaurant operations

    Lead, coach, train, develop, motivate, and retain our team

    Help build a positive, energetic, accountable, and FUN workplace culture

    Run successful shifts from opening through closing

    Be visible and engaged—we lead from the floor, not from the office

    Ensure outstanding hospitality and consistent guest experiences

    Support and develop managers, servers, bartenders, hosts, bussers, and BOH team members

    Maintain strong service, food, beverage, cleanliness, and operational standards

    Manage labor based on sales, business volume, game days, and special events

    Assist with scheduling and staffing to ensure the restaurant is positioned for success

    Monitor sales, labor, food cost, beverage cost, comps, voids, and other key operating metrics

    Help manage inventory, ordering, pars, waste, and cost controls

    Ensure proper cash-handling and POS procedures

    Assist with recruiting, interviewing, onboarding, and training

    Maintain company policies, safety procedures, and responsible alcohol-service standards

    Handle guest concerns quickly, professionally, and with genuine hospitality

    Help execute game days, DJs, concerts, large parties, private events, and special events

    Identify opportunities to increase sales and improve profitability

    Work closely with the General Manager and leadership team to continuously improve the business

    Lead by example every single shift

    WHY JOIN US?

    We believe great hospitality starts with great people—and great people should be rewarded.

    Competitive compensation

    Compensation will be discussed during the interview and based on experience and qualifications

    Bonus opportunities

    Great benefits

    Health, dental, and vision benefits

    Paid time off

    Employee food and entertainment perks

    Career growth and advancement opportunities

    Positive, high-energy, team-focused work environment

    Opportunity to grow into a General Manager or other leadership position as our company expands

    GROW WITH LEGACY HOSPITALITY PARTNERS

    This isn't just another management position. It’s an opportunity to become part of a growing hospitality organization with multiple concepts and real opportunities for advancement.

    Our growing portfolio includes:

    Shorty’s North Shore

    Shorty’s Waterfront – West Homestead

    SugarBird

    North Plaza

    HighBall

    Palm Palm

    Ritual House

    As our company continues to grow, we’re looking for talented hospitality leaders who want to build their careers and grow with us.

    LOVE HOSPITALITY? YOU’LL FIT RIGHT IN!

    If you love PEOPLE, great food, busy restaurants, packed bars, amazing music, sports, entertainment, and creating experiences guests remember, we want to hear from you.

    We’re looking for an Assistant General Manager who understands that great hospitality and great business go hand in hand—someone who can develop people, take care of guests, control costs, drive sales, and bring positive energy to the building every day.

    If you thrive on packed game days, concerts, DJs, special events, and high-volume operations, Shorty’s North Shore could be the perfect place for you.

    Come join our team, bring your leadership and personality, and grow your career with us!

    Please send us your resume so we can chat. We’d love to meet you, learn more about your experience, and discuss what you can bring to our growing organization.

    Come be part of the Shorty’s family!

    Shorty’s is proudly part of Legacy Hospitality Partners.