Benefits:

Growth Opportunity

Free uniforms

Paid time off

Primary duties and responsibilities

Operational management

Daily oversight: Supervise and manage the day-to-day operations of all hotel departments, which can include the front desk, housekeeping, sales, maintenance, and food and beverage services.

Guest relations: Handle guest complaints and inquiries, and ensure that a high standard of customer service is maintained to ensure guest satisfaction.

Quality control: Inspect all areas of the hotel for cleanliness and maintenance, ensuring that brand standards are consistently met.

Compliance and safety: Enforce company policies and procedures, along with federal, state, and local laws, including safety and emergency protocols.

Staff leadership and development

Hiring and training: Participate in the recruiting, interviewing, hiring, and onboarding of new employees.

Performance management: Conduct performance evaluations, provide coaching and counseling, and address any performance-related issues with staff.

Scheduling: Create and manage work schedules for hotel staff to ensure appropriate coverage at all times.

Team building: Foster a positive and motivated work environment by promoting teamwork and effective communication.

Financial and administrative

Budgeting: Assist the General Manager with budget preparation and management, and monitor expenses to ensure profitability.

Sales and revenue management: Help develop and execute sales and marketing strategies, analyze revenue opportunities, and participate in weekly revenue meetings.

Reporting: Compile and review daily, weekly, and monthly reports on sales, operational activities, and financial performance.

Administrative support: Assist with payroll, accounts payable, and other administrative and human resources tasks.