Assistant General Manager & Senior Maître D

The Briarcliff Manor

Assistant General Manager & Senior Maître D

Briarcliff Manor, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Company parties

    Opportunity for advancement

    Paid time off

    Assistant General Manager & Senior Maitre D

    Operations & Sales Leadership Immediate Hire Local Candidates Only

    We are seeking a highly experienced hospitality leader to join our management team in a senior, hands-on role overseeing event execution, service operations, staff leadership, and active participation in sales.

    This is not a support or training role. This position requires 10+ years of hospitality management experience and proven ability to run events, lead teams, and confidently engage clients during the sales process, including leading venue tours.

    If you have not personally managed live events, directed service teams, or led client-facing sales conversations, this role will not be the right fit.

    This position requires consistent on-site presence for evenings and weekends. We are seeking candidates who live within approximately 45 minutes of the venue, ideally within Westchester County or neighboring counties.

    The Right Candidate

    You are a decisive, confident leader who:

    Commands respect from staff and peers

    Thrives in fast-paced, live-event environments

    Anticipates issues before guests notice them

    Is comfortable and credible in front of clients

    Understands that strong operations and strong sales go hand in hand

    Core Responsibilities

    Event & Service Operations

    Act as lead on-site manager for weddings, private events, and special functions

    Run events from load-in through breakdown with authority and attention to detail

    Manage timing, guest flow, staffing, and service standards during live events

    Resolve issues calmly and independently in real time

    Maintain exceptional guest experience at all times

    Staff Leadership & Management

    Lead, schedule, and oversee front-of-house and event staff

    Set clear expectations and enforce service and professionalism standards

    Train, coach, and hold staff accountable

    Address performance issues directly and professionally

    Foster a culture of pride, consistency, and teamwork

    Sales, Client Experience & Business Development

    Lead venue tours for prospective clients and serve as a trusted operational expert

    Confidently discuss food, service, staffing, logistics, and event execution during sales conversations

    Actively influence booking decisions through leadership presence and credibility

    Translate client vision into realistic, executable plans that reinforce value

    Collaborate with the sales team on strategy, follow-up, and conversion

    Identify opportunities for enhancements, upgrades, and service improvements that increase revenue

    Maintain continuity between sales, planning, and live event execution

    Facilities & Operational Oversight

    Ensure venue readiness before, during, and after events

    Coordinate with facilities and maintenance staff

    Monitor cleanliness, setup quality, and operational efficiency

    Proactively identify and address operational issues

    Required Experience (Non-Negotiable)

    10+ years of hospitality management experience

    Proven experience running events or high-volume service operations

    Strong knowledge of food service, banquet operations, and guest flow

    Experience leading teams in fast-paced, high-pressure environments

    Comfort leading client-facing sales tours and conversations

    Excellent communication, judgment, and leadership presence

    Schedule & Commitment

    Evenings and weekends required based on event schedule & sales tours

    Flexible availability is essential

    This is a hands-on leadership role, not a desk position

    Compensation & Growth

    $75,000 – $90,000 annual salary (commensurate with experience)

    Significant year-end performance bonus opportunities

    Long-term growth potential within an established hospitality group

    Opportunity to make immediate, visible impact

    How to Apply

    We are hiring immediately. Qualified candidates should apply with a resume that clearly reflects hospitality management leadership, event execution, and client-facing experience.

    Applicants without substantial hospitality management experience will not be considered.