Assistant General Manager

St. Michaels Market

Assistant General Manager

Saint Michaels, MD
Full Time
Paid
  • Responsibilities

    We are seeking an experienced, motivated, and hands-on Assistant General Manager to join our growing retail team. This position plays a key leadership role in the day-to-day operations of a high-volume grocery and specialty retail environment. The ideal candidate will have a strong understanding of perishable departments, including produce, meat, deli, bakery, prepared foods, or dairy, while also possessing the ability to lead and support all areas of store operations.

    The Assistant General Manager will work closely with store leadership to drive sales, maintain exceptional merchandising standards, ensure outstanding customer service, and develop a strong team culture focused on accountability and results.

    Responsibilities

    Assist in overseeing all daily store operations

    Provide leadership, coaching, and development to department managers and team members

    Support recruitment, training, scheduling, and performance management initiatives

    Maintain high standards for customer service throughout the store

    Monitor inventory levels, merchandising, and product presentation

    Ensure compliance with food safety, sanitation, and company operating standards

    Analyze sales, labor, shrink, and operational metrics to identify opportunities for improvement

    Support promotional planning, seasonal merchandising, and special events

    Assist with managing labor budgets and controlling operating expenses

    Serve as Manager on Duty and provide leadership during evenings, weekends, and holidays as needed

    Help create a positive, team-oriented work environment focused on continuous improvement

    Qualifications

    3+ years of retail management experience required

    Grocery, specialty food, or fresh market experience strongly preferred

    Strong understanding of perishable department operations preferred

    Proven ability to lead, motivate, and develop teams

    Experience managing multiple departments and priorities simultaneously

    Strong organizational, communication, and problem-solving skills

    Ability to analyze business performance and make operational decisions

    Comfortable working in a fast-paced environment

    Proficient with Microsoft Office and retail technology systems

    Ability to lift up to 50 pounds and stand for extended periods

    What We're Looking For

    The successful candidate will be a visible leader who leads by example, takes ownership of results, and is passionate about delivering an exceptional shopping experience. We are looking for someone who enjoys building teams, developing talent, and continuously improving operations while maintaining a strong focus on fresh foods and customer satisfaction.

    Benefits

    Competitive salary based on experience

    Health, dental, and vision insurance options

    Paid time off

    Schedule

    Full-time

    Flexible schedule including evenings, weekends, and holidays as business needs require