We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities: • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas Qualifications: • A proven record of experience managing a team, preferably in a hospitality role, is required • Must have a strong focus on putting the guest first with exceptional customer service experience • Showcase exceptional organizational, communication, and problem-solving skills • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field • Must have at least 3 or more years of experience in the hospitality field
•