Assistant General Manager Upscale Mediterranean Restaurant Sacramento

Aiona Sacramento

Assistant General Manager Upscale Mediterranean Restaurant Sacramento

Sacramento, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Employee discounts

    Health insurance

    Vision insurance

    Paid time off

    About Aiona

    Opening in March 2026 in the heart of downtown Sacramento, Aiona is a bold new culinary destination celebrating the vibrant traditions of Mediterranean cuisine through the ancient art of wood-fired cooking. Featuring an open kitchen, a 3,000-bottle wine cellar curated by an Advanced Sommelier, and refined indoor and outdoor dining spaces, Aiona offers an immersive, upscale experience unlike anything else in the city. Our mission is to bring world-class food, wine, and hospitality to Sacramento while becoming a premier destination for dining and private events.

    Position Overview

    Aiona is seeking an experienced, service-driven Assistant General Manager (AGM) to join the opening leadership team. This role will support the General Manager in overseeing daily restaurant operations while helping to build culture, systems, and standards from the ground up.

    The AGM will play a critical role in driving exceptional guest experiences, developing a high-performing front-of-house team, and ensuring operational excellence across service, financial performance, and hospitality execution.

    Key Responsibilities

    Support the General Manager in all aspects of daily operations and leadership

    Lead floor operations during service, ensuring exceptional hospitality and smooth execution

    Train, coach, and develop FOH managers, supervisors, and hourly staff

    Uphold and model Aiona’s service standards, culture, and brand values

    Assist in hiring, onboarding, and training for opening and ongoing staffing needs

    Partner with the culinary and sommelier teams to ensure seamless guest experiences

    Handle guest feedback and service recovery with professionalism and care

    Ensure compliance with health, safety, labor, and alcohol regulations

    Maintain cleanliness, organization, and operational readiness throughout the restaurant

    Operations, Financials & Systems

    Assist with scheduling, labor management, and payroll accuracy

    Support inventory management, ordering, and cost controls for FOH and beverage

    Monitor sales performance, labor costs, and key operational metrics

    Help implement and maintain systems for POS, reservations, and guest management

    Participate in pre-shift meetings, service evaluations, and post-shift reporting

    Leadership & Culture

    Serve as a visible leader on the floor, setting the tone for service and teamwork

    Foster a positive, inclusive, and accountable work environment

    Support performance evaluations, coaching conversations, and disciplinary actions

    Collaborate with ownership and leadership to continuously improve operations

    Qualifications

    5+ years of experience in restaurant management, preferably in an upscale or high-volume environment

    Strong leadership, organizational, and communication skills

    Passion for hospitality, service excellence, and team development

    Experience with POS and reservation systems (Toast and OpenTable a plus)

    Ability to thrive in a fast-paced, opening-team environment

    Flexible availability, including evenings, weekends, and holidays

    Sommelier experiences a plus; open to candidates willing to work toward certification

    *Temporary month to month-based parking pass The above requirements and benefits are not intended to be all-inclusive.