As an Assistant General Manager (AGM) for XP Performance baseball/softball facility, you are the backbone of daily operations, ensuring the facility runs smoothly while driving growth through programming and community engagement. The Assistant General Manager supports the General Manager in overseeing all aspects of the facility, including staff management, customer service, and revenue-generating activities like lessons, camps, and rentals. You will lead by example, fostering a high-energy environment for athletes of all ages. Responsibilities: • Daily Operations Management: Oversee shift schedules, facility cleanliness, and the maintenance of equipment like pitching machines, nets, and turf. • Staff Leadership: Recruit, train, and mentor front desk staff and instructors to ensure high standards of player development and hospitality. • Revenue & Growth: Drive memberships, promote camps/clinics, and manage pro shop inventory using POS systems. • Community Engagement: Build and maintain relationships with local youth leagues, high school coaches, and parents to grow the facility's brand awareness. • Programming Coordination: Execute the scheduling of lessons, rentals, and special events, ensuring optimal lane and field usage. • Financial Oversight: Assist with budgeting, cash handling, and monitoring key performance metrics (KPIs) like retention and sales targets. Qualifications: • Education: A bachelor’s degree in Sports Management, Business, or a related field is typically preferred. • Experience: 3+ years of management experience, ideally within a sports training facility or collegiate/professional baseball/softball environment. • Sporting Knowledge: A strong background in baseball or softball is essential; playing or coaching experience is a major plus. • Technical Proficiency: Proficiency with Microsoft Office, social media, and facility management software. • Availability: Ability to work a flexible schedule, including evenings and weekends, to match the facility's peak operating hours. Compensation: $18 - $20 hourly

• Daily Operations Management: Oversee shift schedules, facility cleanliness, and the maintenance of equipment like pitching machines, nets, and turf. • Staff Leadership: Recruit, train, and mentor front desk staff and instructors to ensure high standards of player development and hospitality. • Revenue & Growth: Drive memberships, promote camps/clinics, and manage pro shop inventory using POS systems. • Community Engagement: Build and maintain relationships with local youth leagues, high school coaches, and parents to grow the facility's brand awareness. • Programming Coordination: Execute the scheduling of lessons, rentals, and special events, ensuring optimal lane and field usage. • Financial Oversight: Assist with budgeting, cash handling, and monitoring key performance metrics (KPIs) like retention and sales targets.