Assistant General Manager for Hotel

Volunteer Hospitality Llc

Assistant General Manager for Hotel

Worthington, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Paid time off

    Operational Management:

    Overseeing all hotel departments, including front desk, housekeeping, maintenance, and food & beverage, to ensure smooth and efficient operations.

    Guest Relations:

    Handling guest complaints, addressing concerns, and ensuring high levels of guest satisfaction and loyalty.

    Staff Supervision and Training:

    Managing, training, and developing hotel staff, ensuring they meet performance standards and adhere to safety protocols.

    Financial Management:

    Assisting the General Manager with budgeting, forecasting revenue and expenses, and monitoring financial performance.

    Revenue Generation:

    Implementing strategies to increase revenue, such as implementing yield management policies and promoting hotel services.

    Sales and Marketing:

    Supporting sales efforts, coordinating advertising and promotional programs, and working with marketing teams to improve the hotel's public image.

    Human Resources:

    Assisting with hiring, onboarding, and performance evaluations of staff.

    Compliance and Regulations:

    Ensuring compliance with all applicable laws, regulations, and safety standards.

    Event Management:

    Overseeing the planning and execution of hotel events and functions