The Assistant General Manager will oversee personnel and daily operational tasks in the absence of the General Manager. This role will ensure consistency in quality of standards, maximization of financial returns, development of people, execution of brand standards, and building awareness of our offerings in the local community. Responsibilities: • Deliver excellent first impression for all guests and potential guests, ensuring special requests are filled. • Responsible for In House Sales, including training all associates on in-house selling and capturing and managing front desk leads. • Hire, train, develop Team Members to their highest level of success. • Work with the team to coordinate and provide excellence in housekeeping, maintenance, operations and inventory control. • Responsible for proper administration of key control. • Manage online reviews and improve property and brand reputation on key platforms. • Complete compliance with instructions given by upper management. • Ensure Safety and Security processes and procedures are in place, followed and utilized. • Know all hotel emergency procedures. Demonstrate and train all associates on these procedures and inform leadership of any safety hazards. • Manage financial processes and be responsible for secure cash handling and processing procedures. • Assist in planning, managing and attending guest events. • Responsible for the property’s operational success and profitability. • Ability to be readily available if there is an emergency and to effectively handle emergency situations. • Ability to stay on property as MOD Qualifications: KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of Microsoft Office products. • Ability to utilize excel to conduct analysis. • Exceptional written and oral communication Exceptional organizational skills. PREFERRED EDUCATION/EXPERIENCE • High School Diploma or GED equivalent • 1+ year hotel or supervisory experience Compensation: $38,000
• Deliver excellent first impression for all guests and potential guests, ensuring special requests are filled. • Responsible for In House Sales, including training all associates on in-house selling and capturing and managing front desk leads. • Hire, train, develop Team Members to their highest level of success. • Work with the team to coordinate and provide excellence in housekeeping, maintenance, operations and inventory control. • Responsible for proper administration of key control. • Manage online reviews and improve property and brand reputation on key platforms. • Complete compliance with instructions given by upper management. • Ensure Safety and Security processes and procedures are in place, followed and utilized. • Know all hotel emergency procedures. Demonstrate and train all associates on these procedures and inform leadership of any safety hazards. • Manage financial processes and be responsible for secure cash handling and processing procedures. • Assist in planning, managing and attending guest events. • Responsible for the property’s operational success and profitability. • Ability to be readily available if there is an emergency and to effectively handle emergency situations. • Ability to stay on property as MOD