Benefits:

Employee discounts

Health insurance

Paid time off

About the Role:

Join SHM Hospitality as an Assistant General Manager in Sacramento, CA, where you’ll play a key role in enhancing our operational efficiency and delivering exceptional customer experiences. This is an exciting opportunity to work with a passionate team committed to innovation and excellence in the industry.

Responsibilities:

Assist the General Manager in overseeing daily operations and ensuring compliance with company policies.

Coordinate staff schedules and manage team performance to optimize productivity.

Implement training programs to enhance employee skills and customer service standards.

Monitor inventory levels and assist in ordering supplies to maintain optimal stock.

Analyze sales reports and customer feedback to identify areas for improvement.

Support marketing initiatives and promotional activities to boost customer engagement.

Handle customer inquiries and resolve issues to ensure satisfaction and loyalty.

Collaborate with management to develop strategic plans for growth and efficiency.

Requirements:

Proven experience in a managerial role within the retail or hospitality industry.

Strong leadership skills with the ability to motivate and inspire a diverse team.

Excellent communication and interpersonal skills to foster a positive work environment.

Ability to analyze data and make informed decisions to drive business success.

Proficiency in inventory management and point-of-sale systems.

Flexible availability, including nights, weekends, and holidays as needed.

Strong problem-solving skills and a customer-focused mindset.

Relevant certifications or licenses in management are a plus.