We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities: • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support Qualifications: • 3+ years of experience working in a hotel or the hospitality industry required • Proven customer service experience as a manager; strong guest-focused mentality • A proven record of experience managing a team, preferably in a hospitality role, is required • You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field • Have superb communication skills, organizational skills, and problem-solving skills Compensation: $50,000 yearly
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