Assistant Hotel General Manager

DoubleTree by Hilton Harrisonburg

Assistant Hotel General Manager

Harrisonburg, VA
Full Time
Paid
  • Responsibilities

    We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Responsibilities: • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service • Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations • Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability • Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention Qualifications: • Previous experience managing a team is required; preferably in a hospitality role such as department manager • Have superb communication skills, organizational skills, and problem-solving skills • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • You must have 3 or more years of experience working in the hospitality field • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field Compensation: $50,000 yearly

  • Compensation
    $50,000 per year