We're searching for an experienced assistant general manager to help our general manager plan and oversee the resorts day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities: • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas Qualifications: • Showcase exceptional organizational, communication, and problem-solving skills • Must have at least 3 or more years of experience in the hospitality field • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
•