Assistant Hotel General Manager

Hilton Garden Inn San Antonio Airport

Assistant Hotel General Manager

San Antonio, TX
Full Time
Paid
  • Responsibilities

    We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Responsibilities: • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable • Consult with the general manager to ensure that all guest service standards are met daily • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention Qualifications: • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field • Have superb communication skills, organizational skills, and problem-solving skills • Proven customer service experience as a manager; strong guest-focused mentality • A proven record of experience managing a team, preferably in a hospitality role, is required • You must have 3 or more years of experience working in the hospitality field