We are looking for an Assistant Manager of Analytics and Insights, Pro Channel to join our NYX Professional Makeup team in the Consumer Products Division of L’Oreal USA. This role will leverage channel insights through data mining to modernize and/or digitalize go to market model including optimizing order process and tools, broker and wholesaler capabilities, and sales call protocols. Additional responsibilities will include in-store visits, Broker and Wholesaler detailing, and internal and external collaborations.

KEY JOB ACCOUNTABILITIES:

• Explore best in class DTC customer experience from within and outside of the beauty industry to introduce test and learn opportunities to the CPD Pro business
• Accountable for understanding and recommending best-in-class site functionality based on competitive analysis and iterative testing of site experiences directly benefitting and improving a customers’ online experience with the brand
• Collaborate with corporate teams (Corporate CDMO Center of Excellence, and Digital IT) and Digital Solutions (tech, SEO, analytics, and testing) to ensure adequate corporate support for DTC initiatives from both a strategic and technical standpoint
• Develop an optimal digital product roadmap, based on data-driven insights and customer feedback, to ensure a smooth experience for our customers to help facilitate the order process, educate, and inspire
• Support the evaluation of third-party solutions relative to business requirements and processes and guide formulation of solution recommendations
• Stay up to date on emerging technologies/solution trends and contribute to the advancement of digital commerce footprint
• Manage execution of strategic plan for brokers and wholesalers optimizing sales fundamentals to deliver brand and financial goals
• Develop reporting for all initiatives and key opportunities (i.e. top door analysis, geo mapping, new item and hero item evaluation)
• Manage forecasts for channel with monthly shipment updates
• Create data driven standard assortment for Channel and develop and implement plan to standardize across channel
• Work with multifunctional team to develop next generation Pro fixture for in store
• Assess ongoing fixtures and updates for continual improvement of in-store experience

REQUIREMENTS:

• Bachelor’s Degree from a four year accredited university
• Proficiency in Microsoft Office Word, PowerPoint, Excel
• 3+ years of experience in Omni Channel Sales
• Advantages to have for role:
  • experience in a ecommerce role
  • Knowledge of DTC ecommerce platforms
  • Cosmetics / Beauty industry experience

COMPETENCIES:

• Ability to leverage data and external research to support out of the box ideas
• Customer centric. Continuously looking for ways to improve the customer experience
• Excellent planning and organisational skills, with attention to details
• Ability to work cross functionally
• Self-motivated with a strong bias for action and ability to prioritize, multi-task, and meet deadlines
• Ability to network and foster relationships to support collaborative working
• Interacts effectively: excellent verbal and written communication skills

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

Join L'Oréal, the world’s #1 beauty company, and the 40th most valued company1, with a global presence in over 150 markets. We are a 100-year-old business embarking on a sustainable, digital, and societal transformation. Committed to inventing the future of beauty through tech and engineering, we harness the power of data, technology, innovation, and science at the core of our strategy to address complex challenges at scale while upholding our commitments to society and the planet.

With 86,000 employees across 150 countries spanning five continents, L'Oréal leads the world in beauty and pioneers beauty tech. Our portfolio comprises 36 international brands grouped into four unique divisions: Luxe, Consumer Products, Dermatological Beauty, and Professional Products. Some of our renowned brands include CeraVe, La Roche Posay, Lancôme, Giorgio Armani Beauty, Yves Saint Laurent Beauté, Maybelline New York, and so much more.

For over a century, we've been dedicated to the beauty industry, striving to bring beauty to all people. Our ambition is to reach another one billion consumers worldwide by innovating and creating cosmetic and skincare products tailored to the diverse beauty needs and desires of individuals.

Now, it's about you. If you're driven, love challenges, embrace learning and growth, and aspire to make a positive impact on the world, we invite you to join our diverse teams. Whether you're an intern or a seasoned professional, we are always on the lookout for new talents to contribute to our mission.

If you're ready to take control of your career and be part of our journey, click here: https://careers.loreal.com/en_US/content