Job Description

Starting wage is $15-20/hr depending on experience

We are seeking an energetic and skilled Assistant Manager to join our team at our location in Cambridge, United States. As an Assistant Manager, you will play a crucial role in overseeing daily operations, supporting staff, and ensuring customer satisfaction in our fast-paced food service environment.

• Assist in managing daily store operations, including staff supervision and customer service
• Oversee food preparation, quality control, and inventory management
• Operate and maintain all store equipment
• Process customer orders via phone and in-person, ensuring accuracy and efficiency
• Handle cash transactions and maintain financial records
• Coordinate deliveries and manage stock levels
• Implement and maintain cleanliness and food safety standards
• Train and mentor team members on proper procedures and customer service techniques
• Resolve customer complaints and address any operational issues
• Support the store manager in achieving sales targets and improving overall performance
• Adapt to changing priorities and assist in various tasks as ne

Qualifications

• Proven experience in food service or retail management
• Strong leadership and team management skills
• Excellent customer service and interpersonal skills
• Proficiency in operating food service equipment and POS systems
• Basic math skills and ability to handle cash transactions accurately
• Computer literacy for order processing and inventory management
• Physical ability to stand for extended periods, lift up to 50 pounds, and navigate stairs
• Excellent verbal and written communication skills
• Ability to work in varying temperatures and conditions
• Strong problem-solving and decision-making abilities
• Efficient time management and organizational skills
• Knowledge of food safety regulations and best practices
• Flexibility to work various shifts, including evenings and weekends
• Food safety certification preferred
• High school diploma or equivalent required