Job Description

We are seeking an enthusiastic and dedicated Assistant Manager to join our team at our location on 4284 W Thomas Rd in Phoenix, United States. As an Assistant Manager, you will play a crucial role in supporting the daily operations of our establishment, ensuring exceptional customer service, and driving team performance.

• Assist the General Manager in overseeing daily operations and ensuring smooth functioning of the establishment
• Lead, motivate, and train team members to maintain high standards of customer service and productivity
• Manage staff schedules, assignments, and performance evaluations
• Ensure compliance with company policies, procedures, and safety regulations
• Handle customer inquiries, complaints, and feedback professionally and efficiently
• Assist in inventory management, including ordering supplies and conducting regular stock checks
• Participate in sales initiatives and implement strategies to meet or exceed sales targets
• Maintain a clean, organized, and welcoming environment for customers and staff
• Assist in financial tasks such as cash handling, deposits, and basic bookkeeping
• Collaborate with other departments to ensure seamless operations and achieve company goals
• Step in for the General Manager when necessary, demonstrating strong leadership and decision-making skills

Qualifications

• Proven leadership and management skills with the ability to motivate and guide a team
• Excellent customer service skills and a passion for delivering exceptional experiences
• Strong communication abilities, both verbal and written
• Demonstrated problem-solving skills and the ability to make quick, effective decisions
• Exceptional time management and multitasking capabilities
• Adaptability and flexibility to handle changing priorities and work in a fast-paced environment
• Previous retail or restaurant management experience preferred (But not a must)
• Proficiency in point-of-sale (POS) systems and basic computer skills
• Knowledge of inventory management and sales strategies
• Ability to work flexible hours, including evenings, weekends, and Holidays
• Strong attention to detail and organizational skills
• Familiarity with retail or restaurant operations and industry best practices

Additional Information

All your information will be kept confidential according to EEO guidelines.