Job Description

We are seeking an enthusiastic and customer-focused Assistant Manager to join our team at our 5030 W McDowell location in Phoenix, United States. As an Assistant Manager, you will play a crucial role in supporting the store's daily operations, ensuring exceptional customer service, and driving sales performance.

• Assist the Store Manager in overseeing daily store operations and maintaining a positive shopping environment
• Lead and motivate team members to achieve sales goals and provide outstanding customer service
• Ensure compliance with company policies, procedures, and safety standards
• Manage inventory, including receiving, stocking, and organizing merchandise
• Handle customer inquiries, concerns, and complaints in a professional and timely manner
• Assist in training and developing new team members
• Participate in creating and implementing strategies to improve store performance and customer satisfaction
• Perform opening and closing procedures, including cash handling and security protocols
• Maintain a clean and organized store appearance
• Collaborate with the management team to achieve store targets and objectives

Qualifications

• Demonstrated leadership acumen with a proven ability to effectively guide and motivate team members
• Exceptional customer service proficiency and a commitment to delivering superior customer experiences
• Advanced verbal and written communication skills
• Proven analytical and decision-making capabilities in high-pressure environments
• Superior time management skills and ability to prioritize multiple tasks efficiently
• Proficiency in operating point-of-sale systems and essential computer applications
• Substantial experience in retail or customer service sectors is highly preferred
• Must be {18} years of age or older
• Comprehensive understanding of retail management principles and customer service best practices
• Willingness and ability to work non-standard hours, including evenings, weekends, and holidays
• Physical capacity to remain standing for extended periods and lift objects weighing up to 25 pounds
• Meticulous attention to detail coupled with strong organizational abilities
• Demonstrated adaptability in managing shifting priorities and fluctuating workloads

Additional Information

All your information will be kept confidential according to EEO guidelines.