Assistant Manager

Jersey Mike's Subs - Assembly

Assistant Manager

Somerville, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Free meal during shifts

    Team-oriented culture

    Paid training at an established Jersey Mike’s location

    Bonus/profit participation opportunities

    Bonus based on performance

    Competitive salary

    Employee discounts

    Free uniforms

    Opportunity for advancement

    Training & development

    Flexible schedule

    About Us: Jersey Mike’s is built on the philosophy of “giving to give.” We focus on great food, great service, and being a positive presence in the community. We’re looking for someone who brings energy, leadership, and accountability to our team.

    About the Role: The Assistant Manager helps run daily operations, leads the crew, and supports the General Manager in delivering an outstanding customer experience. This role ensures high standards in customer service, food quality, cleanliness, and team performance. Ideal for someone looking to grow into a Store Manager position.

    Responsibilities:

    Assist with opening and/or closing the store

    Lead shift operations including food prep, slicing, grilling, and customer service

    Ensure food safety, sanitation, and health code compliance

    Maintain product quality and order accuracy during peak hours

    Manage cash handling, deposits, and shift paperwork

    Train and coach team members on Jersey Mike’s procedures and standards

    Help with scheduling and staffing needs

    Resolve customer issues professionally and maintain strong guest relationships

    Perform inventory counts, ordering, and waste control

    Support hiring efforts and participate in interviews

    Maintain a positive, energetic, team-focused environment

    Qualifications:

    1+ years of supervisor or leadership experience (food service preferred but not required)

    Ability to lead a team of 20–25 employees

    Strong communication and people skills

    Ability to multitask and remain calm during rushes

    Reliable, punctual, and organized

    Able to stand for long periods and lift up to 40 lbs

    Weekend and holiday availability required