Title: Assistant Store Manager
Reports To: Operations/Store Manager
Effective Date: 01/2026
Exemption Status: Non-Exempt
Assistant Store Manager – Sales & Team Leadership
Batteries Plus Primary Location: Pace Additional Location: Pensacola Non-Exempt | Hourly
The Role
We are hiring an Assistant Store Manager focused on sales execution, associate coaching, and customer engagement. Our Operations Manager owns inventory, schedules, and logistics. This role owns sales behavior, floor leadership, and results. This is a hands-on leadership position for someone who enjoys being on the sales floor, coaching people in real time, and driving measurable improvement
Primary Responsibilities
Sales Leadership (Primary Focus)
Coach associates to:
Ask better diagnostic questions
Present complete solutions
Training formal and informal
Consistently offer and sell key focus objectives
Lead by example on the sales floor
Reinforce daily and weekly sales priorities
Support retail and commercial sales initiatives
Step in to close sales when needed
Drive a professional, confident, sales-first culture
Team Development & Supervision
Assist with hiring, onboarding, and training Store Associates
Provide direct, in-the-moment coaching and feedback
Hold associates accountable to sales standards
Delegate tasks and validate completion
Act as manager-on-duty in the Store Manager’s absence
Operational Support
Support merchandising, inventory accuracy, and store standards
Assist with special orders, services, and fulfillment
Own RMA and vendor return processes, ensuring accuracy, timeliness, and compliance
Maintain cleanliness, safety, and compliance standards
Support loss prevention and shrink control
Coordinate effectively with the Operations Manager
Technical Responsibilities
Test and install automotive batteries
Cut and program keys and key fobs
Perform basic and advanced device repairs
Become a recognized leader in phone and device repair for Samsung, Apple, and Google devices, supporting training, quality, and best practices
What This Role Is NOT
Not a back-office or inventory-only role
Not a passive key-holder position
Not a “sit in the office” job
If you don’t like coaching people or driving sales conversations, this role is not a fit.
Location & Travel Expectations
Primary worksite: Pace, FL
Routine travel and shifts with the Pensacola team are expected
Reliable transportation required
Qualifications
High school diploma or equivalent
Minimum three years of retail experience w/ one year in a supervisory or leadership position
Sales experience with coaching or leadership responsibility preferred
Comfortable holding peers accountable
Strong verbal and written communication skills
Metrics-driven and results-oriented
Ability to work flexible hours, including peak seasons
Valid driver’s license and clean driving record preferred
Punctuality is a must
The physical demands required to perform the essential responsibilities of this position are as follows.
Reasonable accommodations, if necessary and/or as required by law, will be made available.
This position requires the employee to regularly stand, walk and use hands to handle or touch; frequently talk, hear sit, stoop, kneel, crouch, crawl, reach above shoulders, and routinely lift more than 50 pounds.
The position requires the employee to regularly use electrical cables, simple hand tools, a magnifying glass, spot welders, soldering irons, automotive and electronic testing equipment, as well as regular use of a phone, computer, and printer/copier.
While performing the responsibilities of this position, the employee will occasionally be exposed to fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions and the risk of electrical shock.
The level of noise in the working environment is moderate.
Protective clothing and/or equipment used in this position includes goggles, gloves, and steel-toed shoes.