Benefits:

Employee discounts

Flexible schedule

Free food & snacks

Opportunity for advancement

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job Summary

The Assistant Manager has the primary responsibility for managing shifts, conveying the Daddy’s culture to their Crew members and Customers, as well as being a creative team player who likes to work hard, have fun, and show sincere dedication to Daddy’s. They will be responsible for upholding Daddy’s Chicken Shack standards for the Team Members’ and Customers’ experiences.

Overall Responsibilities and Requirements

Operations Management:

Lead high-energy, hands-on shifts aligned with Daddy’s Chicken Shack’s mission: bringing all walks of life together, one life-altering chicken sandwich at a time

Leverage company-provided tools to run high-performing shifts

Monitor and ensure cleanliness and maintenance standards are met

Act as a Customer advocate by communicating needs to Team Members to ensure satisfaction

Resolve customer complaints professionally and tactfully

Execute key shift performance measures and uphold food preparation standards

Maintain accountability for restaurant performance both during and outside of scheduled shifts

Cover the shifts of absent employees when necessary

Ensure full adherence to all applicable health and safety rules and regulations

People Management:

Coach and train Team Members on proper Daddy’s Chicken Shack procedures

Assign duties and manage employee responsibilities during shifts

Screen prospective applicants for alignment with company job qualifications

Motivate Team Members to perform at their best during each shift

Ensure the safety of both Team Members and Customers throughout the shift

Report risk management issues to the General Manager

Enforce adherence to the Daddy’s Chicken Shack uniform policy

Business Management:

Support management in key business areas, including labor costs, waste monitoring, sales, and cost of goods

Monitor daily cash handling procedures and ensure accuracy

Maintain appropriate inventory levels; restock as needed

Maintain accurate inventory data and report to the General Manager

Provide regular productivity reports to upper management

Respond with urgency to Team Member and Customer issues

Additional Requirements:

Must be able, on occasion, to:

Lift and carry, push or pull heavy objects up to 50 pounds

Kneel, bend, stoop, ascend/descend stairs

Reach and grasp objects

Must meet the intellectual and physical demands required to perform the job's essential functions (reasonable accommodations will be made for individuals with disabilities)

Qualifications:

High school diploma/GED

Previous food service experience

Familiarity with Microsoft Office, restaurant management software, and POS software

Ability to remain calm and thrive under pressure

Excellent management and leadership skills

Strong communication and problem-solving skills