Assistant Manager

Funbox Bowie MD

Assistant Manager

Bowie, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Paid time off

    Training & development

    ABOUT FUNBOX

    FUNBOX is the world’s largest bounce park — an immersive, screen-free experience designed to get kids moving, laughing, and connecting with their families. We operate high-energy, high-volume inflatable parks that prioritize safety, guest experience, and operational excellence.Visit funbox.com to learn more about the company or visit our instagram account instagram.com/funbox.

    ABOUT THE ROLE

    As an Assistant Manager at FUNBOX, you’ll support all park departments — front desk, park operations, parties, and marketing — while ensuring a safe, clean, and energetic guest experience. This is a leadership development role for high performers ready to take on full accountability during shifts and grow toward general management.

    You’ll manage day-to-day execution, resolve operational challenges in real time, and foster a motivated and reliable team culture. As MOD (Manager on Duty), you’ll be entrusted with keyholder responsibilities, staff accountability, and ensuring guests leave with smiles on their faces.

    RESPONSIBILITIES

    ● Serve as Manager on Duty (MOD) and lead by example on the floor

    ● Support daily operations across all departments and zones

    ● Coach frontline team members and leads on SOPs and service expectations

    ● Handle scheduling issues, breaks, and shift coverage

    ● Resolve guest concerns and process refunds or escalations when needed

    ● Ensure safety, cleanliness, and operational checklists are completed

    ● Communicate shift updates, wins, and feedback to the GM

    ● Support party execution, check-in flow, and monitor staffing levels

    QUALIFICATIONS

    ● 2+ years of keyholder or supervisor experience in retail, events, food service, or entertainment

    ● Proven leadership abilities with a track record of accountability and initiative

    ● Strong interpersonal and organizational skills

    ● Ability to multi-task, de-escalate issues, and think ahead

    ● Familiar with POS systems and operational checklists

    ● Available to work nights, weekends, and holidays as needed

    ● Able to stand for extended periods and lift up to 20 lbs

    WHAT WE OFFER

    ● $17–$18.75/hour depending on experience

    ● MOD bonuses based on shift performance

    ● Leadership development and career path to General Manager

    ● Paid training and advancement opportunities

    ● A fun, fast-paced team environment focused on impact and guest joy