Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Hand & Stone Massage and Facial Spa is hiring a Sales-Focused Assistant Spa Manager to support daily spa operations, lead the front desk team, and drive membership sales and customer satisfaction. This full-time management position is ideal for candidates with experience in sales leadership, customer service, retail management, or hospitality management who are looking to grow in the spa and wellness industry.
Key Responsibilities
Manage daily front desk operations and ensure an exceptional member and guest experience
Train, coach, and motivate Sales Associates / Front Desk Associates
Drive membership sales, upgrades, and retail sales through consultative selling
Lead by example in customer service, sales performance, and professionalism
Assist with scheduling, payroll support, inventory management, and sales reporting
Partner with the Spa Manager to meet sales goals, KPIs, and operational targets
Support a clean, organized, and welcoming spa environment
Maintain availability for evenings and weekends as required
Qualifications
Previous experience in sales, retail management, hospitality, or customer service leadership
Strong communication, coaching, and team-building skills
Ability to multitask and work in a fast-paced, goal-oriented environment
Comfortable discussing memberships, services, and wellness benefits
Interest in the massage, facial, spa, or wellness industry
Flexible schedule including evenings and weekends
Why Join Hand & Stone?
Hand & Stone Massage and Facial Spa is a nationally recognized spa brand offering a supportive environment, career growth opportunities, and a focus on wellness, sales excellence, and guest experience.
Apply today to grow your leadership career in the spa and wellness industry.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.