Assistant Manager (Licensed Esthetician or Cosmetologist)

Waxing The City of Walnut Creek

Assistant Manager (Licensed Esthetician or Cosmetologist)

Walnut Creek, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Training & development

    LOVE WHAT YOU DO

    At Waxing the City, we are passionate about helping clients look and feel their best — and that starts with a team who loves what they do. Our Assistant Managers are key leaders who support studio operations, empower team success, and elevate the client experience every step of the way.

    We’re seeking a licensed esthetician or cosmetologist who thrives in a hands-on leadership role and wants to grow their career in a supportive, high-performance environment. This is a hybrid role combining studio coordination, team development, local marketing execution, and client service (including at least two weekly Cerologist® shifts). You will work closely with the Studio Manager to carry out day-to-day responsibilities in the studio, helping drive both culture and performance on the ground.

    SUMMARY

    The Assistant Manager is responsible for supporting the Studio Manager in the execution of all in-studio operations and leadership needs. This includes overseeing the client experience, assisting with training and performance development, maintaining studio upkeep, and leading or participating in local marketing events and partnerships. This is an ideal role for a licensed beauty professional who wants to develop their business and leadership skills while still staying active in the treatment room.

    ESSENTIAL FUNCTIONS

    Provide in-person support to team members and help lead studio operations in collaboration with the Studio Manager

    Maintain consistent waxing (minimum 2 shifts per week) to stay connected to service quality and client needs

    Support and mentor Cerologists® to meet performance goals

    Uphold Waxing the City brand standards for client service, cleanliness, and professionalism

    Take ownership of local marketing activations, community partnerships, and event participation

    Manage supply inventory and place orders as needed

    Assist with training new team members

    Act as the on-site point of contact for urgent or escalated issues when the Studio Manager is not present

    Model excellence in communication, customer care, and team collaboration

    ROLE SCOPE AND COMPLEXITY

    The Assistant Manager will act as the in-studio extension of the Studio Manager, ensuring daily operations run smoothly and studio culture is upheld. You’ll play a key role in employee development, service delivery, and local outreach while also performing Cerologist® services. You are proactive, confident, and committed to supporting both team and client needs.

    MINIMUM QUALIFICATIONS

    Required: Valid California Esthetics or Cosmetology license

    Required: 1+ years of hands-on waxing experience in a professional setting

    Required: 1+ years experience in a management or supervisory role

    Comfortable and open to performing male waxing services

    Strong communication and interpersonal skills

    Passion for customer service and empowering team growth

    Highly reliable and organized with strong follow-through

    Comfort with basic tech platforms (POS systems, scheduling tools, email)

    Must be able to work evenings/weekends as needed and attend community events

    OUR CORE VALUES

    Emphasis on People

    Outstanding Client Service

    Compassion & Caring

    Community Partnerships

    BENEFITS

    Commission and bonus opportunities based on performance

    401(k) retirement plan

    Ongoing training and growth opportunities

    Supportive and inclusive team culture

    Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.