Assistant Manager (Licensed Esthetician or Cosmetologist)

Waxing the City of San Jose, CA

Assistant Manager (Licensed Esthetician or Cosmetologist)

San Jose, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Awesome break room

    First Uniform Set on Us

    401(k)

    Bonus based on performance

    Competitive salary

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Training & development

    At Waxing the City, our licensed service providers are not only waxing experts, they’re waxing authorities. This led us to create our very own title of Cerologist™ technicians, combining “cera” (Latin for wax) with “ologist” (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University®, our service providers become certified Cerologists.

    LOVE WHAT YOU DO

    At Waxing the City, we are passionate about helping clients look and feel their best — and that starts with a team who loves what they do. Our Assistant Managers are key leaders who support studio operations, empower team success, and elevate the client experience every step of the way.

    We’re seeking a licensed esthetician or cosmetologist who thrives in a hands-on leadership role and is eager to grow their career in a supportive, high-performance environment. This hybrid position blends studio coordination, team development, local marketing execution, and client service (including at least two weekly Cerologist® shifts).

    As Assistant Manager, you’ll work closely with the Studio Owner to ensure seamless day-to-day operations. Your responsibilities will include overseeing the client experience, supporting training and performance development, maintaining a clean and professional studio, and representing the brand through local marketing events and partnerships. This is an ideal role for a licensed beauty professional who wants to expand their business and leadership skills while continuing to provide services in the treatment room.

    ESSENTIAL FUNCTIONS:

    Partner with the Studio Owner to lead daily studio operations and provide in-person support to the team

    Perform waxing services (minimum two shifts per week) to stay connected to service quality and client needs

    Mentor and support Cerologists® in achieving performance goals

    Uphold brand standards for client service, cleanliness, and professionalism

    Drive local marketing efforts, community partnerships, and event participation

    Oversee supply inventory and manage ordering as needed

    Assist with onboarding and training new team members

    Serve as the on-site point of contact for urgent or escalated issues in the Studio Owner’s absence

    Lead by example in communication, client care, and team collaboration

    MINIMUM QUALIFICATIONS REQUIRED:

    Required: Current State Licensure (Esthetician, Cosmetologist)

    Required: 1+ years of hands-on waxing experience in a professional setting

    Required: 1+ years of experience in a management or supervisory role

    Comfortable and open to performing male waxing services

    Strong communication and interpersonal skills

    Passion for customer service and empowering team growth

    Highly reliable and organized with strong follow-through

    Comfort with basic tech platforms (POS systems, scheduling tools, email)

    Must be able to work evenings/weekends as needed and attend community events

    OUR CORE VALUES:

    Emphasis on People

    Outstanding Client Service

    Compassion & Caring

    Community Partnerships

    Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.