Job Description

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.
• Act as liaison between servers, guests, and kitchen.
• Take reservations for small and large parties, helping guests, and organizing parties.
• Oversee and assist daily opening, closing, and cleaning duties within corporate SOP format, and requisition necessary supplies for same.
• Actively experience the service.
• Oversee guest selection and ensure proper placement and distribution

Qualifications

• At least 2 years experience of fine dining required
• Extensive bartending knowledge
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Additional Information

A team devoted to service and accuracy as they work with team members from other departments in an environment where learning and growth are continual.