Benefits:

Competitive salary

Employee discounts

Opportunity for advancement

Assistant Manager – Operations & Revenue Growth

City Cave Near Southside | Fort Worth, TX

City Cave Near Southside is seeking an experienced, hands-on Assistant Manager to lead daily operations, elevate team performance, and drive measurable business growth.

This is a leadership position responsible for operational excellence, team accountability, and revenue performance. The right candidate is confident managing people, improving systems, and driving results in a growing wellness environment.

About City Cave

City Cave is a premium float therapy and wellness spa offering private infrared sauna, massage therapy, and float experiences. We are focused on delivering exceptional guest experiences while building a high-performance team culture.

Near Southside is entering its next phase of growth and is looking for a strong operator to help lead that evolution.

What You’ll Be Responsible For

Operational Leadership

· Oversee daily spa operations and service flow

· Manage staff scheduling to balance labor and demand

· Maintain float pool compliance and facility standards

· Ensure consistent cleanliness and presentation

· Manage inventory and vendor coordination

· Monitor key performance indicators weekly

Staffing & Team Development

· Hire, onboard, and develop team members

· Conduct performance reviews and coaching

· Build a culture of accountability and professionalism

· Address performance challenges when necessary

Revenue & KPI Performance

· Drive intro pack and membership conversions

· Improve rebooking rates

· Increase massage enhancement attachment

· Optimize therapist utilization and productivity

· Strengthen average ticket value

· Support consistent review growth

Community & Marketing Oversight

· Develop and manage local business partnerships

· Support corporate wellness outreach

· Oversee collaboration activations

· Guide social media strategy and content performance

· Ensure marketing efforts translate into bookings

What Success Looks Like

Within your first 90 days, you will:

· Gain full operational confidence

· Establish consistent KPI tracking

· Strengthen team performance standards

· Improve operational consistency

· Begin building measurable revenue momentum

Beyond 90 days, the focus shifts toward sustained growth and improved profitability.

Qualifications

· 2+ years management experience in spa, hospitality, fitness, or wellness

· Strong operational and organizational skills

· Experience managing team performance and scheduling

· Comfortable driving sales and KPI improvement

· Confident communicator and decision-maker

· High accountability and follow-through

Experience in a revenue-focused or growth-oriented environment is highly preferred.

Compensation & Benefits

· Competitive salary (based on experience)

· Quarterly performance bonus structure

· Annual performance bonus opportunity

· Paid time off

· Growth opportunity within an expanding wellness brand

Why This Role Matters

This is a leadership opportunity for someone who enjoys building structure, improving performance, and driving measurable results.

If you are confident leading teams, optimizing operations, and growing revenue in a fast-paced wellness environment, we’d love to connect.