Benefits:

401(k)

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job Summary

The Assistant Manager assists in the oversight of gym operations to ensure a welcoming and positive experience for members, guests, and prospects.

Duties and Responsibilities

Help maintain a welcoming atmosphere

Oversee member service

Support and assist the General Manager

Assist with staff management

Recruit, onboard, train, and develop staff

Provide coverage during absences

Resolve or escalate employee issues or concerns

Employee discipline, retraining, or offboarding

Assist in inventory, supplies, and reporting

Informed on marketing campaigns, promotions, and offers

Involved in all front desk operations

Greet members, guests, and prospects

Respond to member questions and concerns

Answer phones promptly

Check in members and update accounts

Facilitate new member sign-ups and conduct tours

Assist with cleaning and organizing the club

Qualifications and Requirements

Superior customer service skills

Leadership experience is a plus

Basic computer proficiency

Passionate about fitness and health

Positive and interpersonal

Reliable, punctual, and professional

Ability to resolve issues effectively

High school diploma or GED equivalent required

Must be 18 years of age or older

Schedule Requirements

Schedule must fit the needs of the club

Must work full-time hours

Physical Demands

Remain standing or walking for extended periods

Frequent communication, in-person and via phone

Occasionally lift up to 50 lbs.

Handle cleaning chemicals or biohazards safely

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Free Gym Membership

Employee Discount

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.