Benefits:

Training & development

Bonus based on performance

Dental insurance

Vision insurance

Two Maids of Randallstown is looking for an ambitious and energetic Office Manager that will assist the business owner with the following:

Track all communications

Nurture relationships with the leads and clients to improve customer service

Increase customer retention

Drive sales growth

Oversee day-to-day operations with our team

This position will post as part-time and become full-time.

Responsibilities • Manage both our existing sales pipeline and the development of new business opportunities • Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets • Ensure daily cleaning schedules are efficient and communicated with PHC staff. • Motivate the team, track performance, and report metrics • Will also be cross-trained to be a house cleaner • Training professional house cleaners (PHCs) on our cleaning process, use of cleaning supplies, quality checks on house cleans, and occasional house cleans

Office Manager Qualifications: • Bilingual is a strongly preferred – English & Spanish

• Have a vehicle that will be driven to customers’ homes, valid driver’s license, and car insurance (minimum liability) • Strong work ethic and Excellent verbal and written communication skills • Prior experience in hospitality or residential cleaning preferred. • Minimum High school diploma or GED • Availability to work Monday-Friday 7:30 am – 5:00 pm • Experience with scheduling software and CRMs • Microsoft Email

Office Manager Benefits: • No Nights, No Weekends, No Holidays! • Client referral and retention bonus • Flexible hours – because spending time with family is just as important to US as it is to YOU! • Be part of a family-oriented work environment

• Health, dental, vision • Mileage reimbursement & bonus opportunity

Two Maids of Randallstown is excited to bring residential cleaning services to Northwest West Baltimore County, including Owings Mills, Randallstown, Pikesville, Windsor Mill and Woodstock.

Why you should choose to work with us: Two Maids was recently recognized by Inc. Magazine as the nation's fastest-growing cleaning company! We provide residential cleaning services that range from routine weekly maintenance to deep cleanings of a home from top to bottom. We recognize and reward top performers through our one-of-a-kind Pay for Performance Plan. We are passionate about our partnership with Cleaning For A Reason where we provide free cleanings to people undergoing cancer treatment. Our growth and success allow us to provide opportunities to individuals who want to be a part of something bigger and find satisfaction in a career as a Professional House Cleaner!