Assistant Manager

Scenthound Carmel, IN

Assistant Manager

Carmel, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Training & development

    Employee discounts

    Assistant Manager – Leadership Track

    Scenthound | Carmel & Zionsville

    This Is Not a Shift Lead Role.

    We’re hiring a performance-driven Assistant Manager who wants to run a business — and earn the right to become a General Manager as we expand. If you are competitive, KPI-focused, and energized by building strong teams and driving sales results, this role was built for you.

    What You’ll Be Responsible For

    You are the operating leader when the GM is offsite.

    You will drive:

    Team Performance Hold the team accountable to service and safety standards

    Coach and develop employees daily

    Set the pace for energy, urgency, and professionalism

    Maintain high standards — no tolerance for mediocrity

    Sales & Revenue Growth

    Drive membership conversion and rebook rates

    Increase average ticket and service upgrades

    Lead consultative sales conversations with dog parents

    Coach team members to confidently sell wellness memberships

    Operational Execution

    Protect labor efficiency and scheduling accuracy

    Maintain strict sanitation and safety compliance

    Solve problems quickly and independently

    Ensure the Scenter runs on-time and at high quality

    What Success Looks Like

    Membership growth month over month

    Strong team morale and low turnover

    Clean audits and operational consistency

    KPIs trending in the right direction

    A team that performs better because you’re leading it

    Who Thrives Here

    Leaders who want a fast path to General Manager

    Competitive individuals motivated by bonuses and results

    Detail-oriented operators who take ownership

    Sales-minded professionals comfortable asking for the business

    People who hold themselves — and others — to high standards

    If you’re looking for an easy job, this isn’t it. If you’re looking to build leadership experience and grow with a scaling organization, this is the opportunity.

    Requirements

    1–3+ years management or supervisory experience

    Strong customer-facing background (retail, restaurant, fitness, etc.)

    Sales experience (membership or recurring revenue preferred)

    Ability to lift 70 lbs and stand for extended periods

    Reliable transportation

    Compensation & Growth

    Competitive hourly pay (weekly payroll)

    Monthly performance-based bonus tied to KPIs

    Merit-based raises

    Complimentary membership

    Clear path to General Manager and Area Leadership

    We are expanding in Indiana. High performers will grow with us.