Job Description
Universal Studios Hollywood is seeking an experienced Creative Associate Manager to join our Entertainment Creative Development team. Reporting directly to the Creative Director, the Creative Associate Manager will ideally have a minimum of 5 years of hands-on experience in experiential design, themed entertainment, stage, and/or screen work. This position centers on show direction, creative development and strengthens the department’s ability to scale, take on additional assignments, and advance creative work across the portfolio. Core responsibilities include leading assigned projects and assisting the Creative Director through all phases of show development.
_ Job Duty_ :
• Creative Development: Collaborate on big-picture vision, guest experience goals, and IP alignment; contribute
research on fan expectations, park operations, and competitive benchmarking.
• Pitch & Concepting: Assist in creating pitch materials, concept documents, and guest journey outlines that
integrate with overall event flow.
• Story & Script Support: Support the development of treatments that reflects story beats, character arcs, and
emotional flow. Track script deliverables and timelines and ensure IP approval submissions maintain the creative
vision and incorporates partner feedback in a way that serves the creative and partner relations.
• Design & Production Coordination: Support design development across scenic, technical, props, FX, and vendor
teams; monitor how design and budget choices impact creative intent.
• Casting & Performance Prep: Contribute to the audition process, outline performer requirements, character
guidelines, and sides, and provide coaching on characterization, guest interaction, and show direction.
• Rehearsal Integration: Translate the approved script and scenic layout into an organized blocking plan. Guide
performer onboarding, including IP accuracy, physical storytelling, pacing, emotional authenticity, and comedic
timing. Introduce performers and the show quality team to creative expectations and ready the Show Quality
team for the full run
• Show Launch, Ongoing Quality & Evolution: Deliver show notes and coaching refreshers during previews and
early run, track upkeep needs, and integrate guest and performer feedback; collaborate on creative check-ins
and long-term experience improvements.
This position is required to be performed full-time from an NBCUniversal-designated worksite. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,304 - $85,000
Qualifications
• Experience & Portfolio: Minimum of 5 years of professional experience in experiential design, themed
entertainment, stage, and/or screen work, with a strong portfolio showcasing creative concepts and successful
project execution.
• Technical Skills: Proficiency in industry-standard software and tools, including Adobe Creative Suite, AutoCAD,
SketchUp, and 3D modeling/rendering software; working knowledge of Microsoft Word, Excel, and Outlook.
• Industry Knowledge: Solid understanding of live entertainment production in a theme park environment, along
with current trends, technologies, and best practices in themed entertainment and live event production.
• Communication & Leadership: Excellent communication, presentation, and interpersonal skills; proven ability to
pitch creative ideas to senior leadership and stakeholders, gaining buy-in and support.
• Project Management: Demonstrated ability to manage multiple projects simultaneously, balancing priorities,
timelines, and resources effectively; self-motivated and proactive with strong analytical skills.
• Collaboration: Ability to thrive in a fast-paced, cross-functional team environment with a passion for delivering
exceptional guest experiences.
• Adaptability: Ability to work independently under pressure, prioritize tasks, and manage changing priorities.
• Compliance & Availability: Ability to read and interpret safety rules, operating instructions, and procedure
manuals must be available to work weekends, holidays, and nights as required.
** Key Competencies:**
• Creative Vision: Ability to conceptualize and execute innovative and engaging live entertainment
experiences that resonate with diverse audiences.
• Leadership: Strong leadership skills with the ability to inspire and motivate creative teams, fostering a
culture of collaboration, creativity, and excellence.
• Communication: Excellent verbal and written communication skills, with the ability to articulate creative
ideas, concepts, and strategies effectively to diverse stakeholders.
• Collaboration: Demonstrated experience collaborating with cross-functional teams and stakeholders to
achieve common goals and deliver outstanding results.
• Innovation: Stay abreast of industry trends, emerging technologies, and best practices to drive innovation
and ensure the park's live entertainment offerings remain cutting-edge and engaging.
• Adaptability: Flexibility to adapt to changing priorities, project requirements, and industry trends while
maintaining a positive and proactive attitude.
• Mentorship: Ability to mentor and develop creative talent, fostering a positive and inclusive work
environment that encourages professional growth and development.
• Strategic Thinking: Capable of developing and implementing strategic plans and creative solutions to
achieve business objectives and enhance guest experiences.
• Guest Focus: Commitment to delivering exceptional guest experiences through creative storytelling,
immersive design, and innovative entertainment concepts.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.