Benefits:

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Assistant Hotel Manager

Kingsail Resort, Marathon, Florida

As the Assistant Manager at Kingsail Resort, you will support and assist the General Manager in supervising day-to-day hotel operations, ensuring guest satisfaction, and maximizing profitability. You will assist in managing staff, adhering to budgets and coordinating special events while maintaining a high level of customer satisfaction.

Key Tasks and Responsibilities

Oversee daily hotel operations and ensure guest satisfaction

Assist in managing and training staff, including assisting with hiring and scheduling

Act as Head of Housekeeping, coordinating with the housekeeping, maintenance and front desk departments to ensure smooth operations

Maintain and monitor hotel inventory and records to ensure accurate financial statements.

Assist in creating and implementing strategies for increasing revenue and occupancy

Coordinate and supervise any special events, meetings, and/or conferences

Ensure high standards of cleanliness and safety by maintaining environmental standards.

Maintain compliance with hotel policies, safety regulations, and local and U.S. labor laws

Provide exceptional customer service to guests and address any concerns or complaints

Skills and Qualifications

Excellent communication and leadership skills

Strong organizational and time-management abilities

Ability to problem-solve and make decisions under pressure

Proficient in computer applications such as Microsoft Office and hotel management software (CloudBeds, etc.)

Flexibility to work evenings, weekends, and holidays as needed

Education and Experience Requirements

At least two years of experience in hospitality management or any related field.

At least three years of experience in hotel housekeeping or professional cleaning services.

Associates degree or accredited certificate in Hospitality Management, Business Administration, or related field preferred

Benefits and compensation

Competitive pay based on experience

Medical, dental, and vision insurance

Paid time off

Employee discounts on hotel services