Job Description

The Assistant Manager will be responsible for servicing current broadcast and library TV materials to a select group of Worldwide Electronic-Sell Through, Video-On-Demand, Subscription Video on Demand, and Ad-Supported Video-On-Demand clients who license products from NBC Universal Television. This position will be responsible for setting up the delivery in a timely fashion and in accordance with contractual terms.

This individual will report to the Director, WW New Media Platform TV Servicing

Responsibilities

• Research availability of materials needed to service clients within provided timeline, including time sensitive launches per contractual terms.
• Investigate and resolve material rejections.
• Deal with inquiries from clients, responding to all questions and concerns regarding NBCUniversal product within division SLA.
• Complete status reports and research projects as requested by Sales, Account Management teams and Supervisor.
• Maintain reports of all products licensed, delivery requirements, and status of servicing across clients. Update purchase order and inventory systems with relevant delivery and invoice information in a timely manner.
• Interact with Sales, Sales Administration, Legal, Marketing, Publicity, Technical Services and outside Post Production and storage facilities to prioritize asset creation and delivery for the following media: EST, VOD, SVOD, and AVOD.
• Assist in metadata and art delivery.

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the company.

Qualifications

Basic Requirements

• Bachelor’s degree
• Minimum of one year’s experience in videotape and/or digital operations.
• Proficient in Microsoft 365 (e.g., Outlook, Word, and OneNote).

Desired Characteristics

• Experience servicing EST/VOD Worldwide Platform Clients, i.e. Google, and Amazon.
• Intermediate knowledge of Excel, including Macros (VBA) and, Pivot Tables.
• Ability to work effectively under own initiative, prioritize tasks and maintain focus under the pressure of strict deadlines.
• Excellent attention to detail and organizational skills.
• Demonstrates ability to communicate clearly and professionally with both internal and external clients/customers.
• Ability to adapt quickly to new technologies, changing priorities, and processing systems.
• Positive work ethic with high degree of integrity and professionalism.
• Foreign Language Skills is a plus.
• Fundamental knowledge of XML is a plus.
• Ability to work long hours as needed including weekends

Additional Requirements:

** Hybrid:** This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

** This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the ** Benefits page** ** of the Careers website. ** Salary range: $60,000 - $75,000.**

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.