The Assistant Store Manager assists the Neat Repeats Store Manager in supervising the store’s volunteer staff and overall operations. They work with the Store Manager to determine and delegate tasks to store employees and implement agency initiatives from upper management. They also collaborate with the Store Manager and Neat Repeats teams to provide a welcoming, positive and efficient experience to customers at our Worth store.

About Crisis Center for South Suburbia: The Crisis Center for South Suburbia is a non-profit community organization that provides emergency shelter and other essential services for individuals and families victimized by domestic violence and addresses the societal issues that contribute to domestic violence. Crisis Center for South Suburbia operates a 54-bed emergency shelter and has annual impact on the lives of more than 10,000 people. With a staff of more than 83 employees and a budget of over seven million dollars, the Crisis Center continues to grow while offering free services to Chicago’s south suburban communities. We maintain the highest professional and personal ethical standards. We respect the diversity of the individuals we work with and serve. As an equal opportunity employer, we encourage people of varied races, ethnicities, national origins, tribes, religions, ages, gender identities and expressions, genders, sexual orientations, marital statuses, disabilities, veteran/reserve national guard statuses, socio-economic statuses, thinking and communication styles to work with us.

About the Role:

This role supports daily store operations by coordinating with the Store Manager on sales goals, cash handling, and inventory management. Responsibilities include maintaining accurate cash reporting and deposits, assisting with merchandising and donation processing, organizing stock and volunteer areas, and ensuring excellent customer and volunteer service. The position also supervises and trains store and community service volunteers, manages volunteer schedules, monitors pricing, and supports store profitability and cleanliness. Regular reporting, attendance at sales events, and participation in team meetings are also required.

Essential Requirements:

Strong organizational and communication skills.

Experience with cash handling and basic financial reporting.

Ability to supervise, train, and motivate volunteers.

Commitment to providing excellent customer service.

Flexibility to assist with merchandising, donation processing, and other operational needs.

CCSS offers excellent benefits: 403(b) with match Dental, Vision, Life Insurance and voluntary Short-Term or Long-Term disability options