Benefits:

401(k)

Company car

Competitive salary

Health insurance

Paid time off

Vision insurance

Wellness resources

Bonus based on performance

The Emergency Services Assistant Manager will be responsible for assisting the Emergency Services Manager with the production and oversight of all emergency services and environmental projects in accordance with First Atlantic Restoration and industry standards.

Responsibilities:

Lead and support a team of mitigation technicians under the direction of the Emergency Services Manager, ensuring all work meets FAR standards.

Oversee the execution of projects in alignment with priorities and expectations set by the Emergency Services Manager.

This is a hybrid position, requiring daily work in the field, as well as occasional work in the office.

Conduct site inspections, assess damage, and develop mitigation plans.

Assist the Emergency Services Manager with administering schedule and resource allocation to ensure prompt and efficient service.

Coordinate with the Asset Manager to ensure equipment, supplies, and vehicles are properly maintained.

Enforce safety regulations, company policies, and industry standards.

Ensure the team’s compliance with documentation standards on all projects.

Maintain communication with customers, insurance adjusters, subcontractors, and internal team members.

Monitor project timelines, budgets, and resources, reporting performance and variances to the Emergency Services Manager.

Train and mentor technicians, especially lead technicians, on best practices, safety procedures and customer service.

Address performance and behavioral issues through coaching and redirection, escalating concerns to the Emergency Services Manager when appropriate.

Requirements:

Minimum 2-years experience in emergency services

A current driver’s license with a clean driving record

Excellent verbal, written, telephonic, and interpersonal communication skills

IICRC Certification in Water Damage Restoration

Proficient in MS Office, Xactimate, DocuSketch and MICA

Excellent knowledge of mitigation and construction processes and equipment

Ability to prioritize and manage multiple people and projects while working under deadlines

Ability to work and communicate effectively with all FAR team members and departments

A positive attitude and professional manner

High organization and multitasking skills

A self-driven and can-do approach to work

A growth mindset

Motivational and leadership skills

Benefits:

100% Paid Healthcare Premium

Vision Coverage

Dental Insurance

Vacation

401K

Life Insurance

Flexible Spending Account

Company-paid industry training and certifications

Home Ownership Program

Scholarship Program

Gym Membership Reimbursement Program