Assistant Office Administrator

Psyche Registry Services (PRS) Pay: $21/hour. Will be increased to $23/hr after completing the 1month training/3 month probation period Employment Type: Full-Time Schedule: Monday–Friday, choose either 8:30 AM–5:30 PM or 9:00 AM–6:00 PM Location: In-office

About Us

Psyche Registry Services (PRS) is a mental health–focused organization. Our team supports psychological and therapeutic services by coordinating care between patients, providers, and referral partners. Through our administrative services team, we manage scheduling, referrals, records, and communication to ensure evaluations and treatment services are delivered accurately, confidentially, and with professionalism.

Position Overview

The Assistant Office Administrator plays a key role in supporting psychological and mental health services by coordinating appointments, managing referrals, and assisting with administrative processes related to evaluations, treatment sessions, and legal documentation. This position requires strong organization, attention to detail, and a professional, patient-focused approach.

Preferred Qualifications

Previous experience in administrative, healthcare, mental health, or legal/records support roles

Strong customer service and communication skills

Proficiency with Microsoft Office and/or Google Workspace

Knowledge of HIPAA compliance and handling confidential information

Excellent attention to detail and ability to multitask in a fast-paced environment

Professional phone and email etiquette

Key Responsibilities

Schedule and coordinate appointments between patients and providers

Process and manage referrals from partner companies

Assist with psychological evaluations and treatment sessions, including but not limited to; psychotherapy and EMDR sessions.

Support administrative needs related to depositions, subpoenas, and records submissions

Maintain accurate and confidential patient and provider records

Communicate professionally with patients, providers, and referral partners via phone and email

Perform general administrative tasks including data entry, document management, and filing

Ensure compliance with HIPAA and confidentiality standards

Schedule & Benefits

Full-time, Monday–Friday

Choice of schedule: 8:30 AM–5:30 PM or 9:00 AM–6:00 PM

Fully paid health insurance DURING probationary period (3 months). Once the probationary period ends, insurance payment will be 70% PRS and 30% you.

7 paid holidays

Accrued sick time

PTO