Benefits:
401(k) matching
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Assistant Office Manager – Full-Time
WE ARE OPENING A NEW CAMPUS IN SNELLVILLE! Training will initially take place at our Lawrenceville and Suwanee campuses. Final placement for the Assistant Manager role will be determined during training and may be at either our Snellville or Suwanee campus.
Lawrenceville-Suwanee School of Music (LSSM)
Join the Most Awarded Music School in Gwinnett
Since 2009, Lawrenceville-Suwanee School of Music has provided high-quality music education to the local community. With nearly 1,200 students across two locations, we offer lessons for ages 3 through adult in a variety of instruments. LSSM is an eleven-time Best of Gwinnett winner, was named National Music School of the Year 2021, received the Most Outstanding Organization Award 2023, and was recently featured in NBCUniversal Spotlight 2024. Our reputation is built on excellence, dedication, and community.
We are seeking an experienced, full-time Office Manager/Assistant Manager to join our team. The ideal candidate is energetic, service-driven, and brings at least 2 years of sales experience, along with strong administrative and interpersonal skills. This role is perfect for someone who enjoys a fast-paced, people-focused environment.
(PLEASE DO NOT CALL THE SCHOOLS ABOUT THIS ROLE. DIRECT ALL QUESTIONS THROUGH CHAT. THANK YOU!)
Position Summary
As Assistant Office Manager, you will serve as the primary point of contact for students, families, teachers, and leadership. This role combines customer service, enrollment support, sales, administrative duties, and team coordination to help maintain a positive, organized, and welcoming environment.
Key Responsibilities
Client Engagement & Front Desk Leadership
Greet students and families with professionalism and warmth
Answer and return phone calls promptly while prioritizing in-person interactions
Conduct tours, explain programs, and convert inquiries into enrollments
Provide consultative sales support to help families choose the right programs
Student Safety & Facility Oversight
Enforce safety protocols, especially for students under 13
Perform regular walkthroughs to maintain a safe, clean, and welcoming space
Monitor lobby and classroom areas for organization and cleanliness
Teacher & Team Support
Keep lessons running on schedule and address issues quickly
Support communication and coordination for a team of 60+ instructors
Supervise the Office Assistant during shifts
Administrative & Sales Support
Process enrollments and trial lessons accurately
Respond to inquiries via email and social media
Assist with marketing efforts, including flyers and basic materials
Sell retail items with product knowledge and enthusiasm
Shift Communication & Operations
Maintain clear documentation of daily activities
Ensure smooth transitions between shifts
Perform light cleaning tasks (vacuuming, trash, etc.)
Required Qualifications
Minimum 2 years of experience in soft sales, customer service, or office administration
Strong computer and communication skills
Ability to work independently in a fast-paced environment
Detail-oriented, outgoing, and service-focused
Availability for a full-time schedule (40 hours/week, 5 days/week), including at least two Saturdays per month
Hours:
Weekdays: 9:00 AM–5:00 PM or 1:00pm-9:00pm
Saturdays: 9:00 AM–5:00 PM ( 2 Saturdays per month)
Closed Sundays
Job Type: Full-time
Benefits:
401(k)
Paid time off
Transformational Personal Growth
Work Location: In person
Benefits:
401(k) matching
Employee discount
Paid time off
Professional development assistance
Work Location: In person