Assistant Parts Manager

J E ROBISON SERVICE CO INC

Assistant Parts Manager

Springfield, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Opportunity for advancement

    Training & development

    Employee discounts

    Health insurance

    Paid time off

    We are seeking a full-time Assistant Parts Manager to organize and conduct operations of the parts processing within our restoration and specialty automotive shop. This role is responsible not only for sourcing and purchasing parts, but also for building and maintaining systems that improve organization, reduce technician downtime, and protect project schedules.

    This is not a basic parts counter position. The right person will think mechanically, work proactively, and continuously improve how our shop manages parts from sourcing through installation.

    Key Responsibilities

    Source and procure parts for classic and specialty vehicles

    Identify variations across model years, drivetrains, and production changes

    Read and interpret diagrams, parts books, and technical documentation

    Cross-reference part numbers and verify compatibility before installation

    Inspect and verify parts upon arrival for accuracy and quality

    Manage returns, warranty claims, core exchanges, inventory and distribution

    Maintain organized staging and documentation

    Communicate delays or issues proactively to project management

    Develop and refine processes that improve efficiency and reduce costly errors

    Administer and maintain a balanced inventory consistent with the requirements of the manufacturer

    Ensure full complience with manufacturer parts and warranty policies, procedures and rules.

    Qualifications

    High school diploma or equivalent; additional education in automotive field or business is a plus

    Mechanical understanding of automotive systems (suspension, braking, drivetrain, electrical, cooling, etc.)

    Experience with classic, restoration, or specialty vehicles strongly preferred

    Strong attention to detail and organizational skills

    Willingness to research hard-to-find or obsolete parts that are no longer available

    Ability to manage multiple jobs and priorities simultaneously in a fast-paced environment

    Proactive communication and problem-solving mindset

    Cost awareness and understanding of how parts purchasing decisions impact project budgets

    Driver's License + clean driving record

    Speak and write effectively in English with excellent written and verbal communication and time management skills

    Able to lift heavy and sometimes awkwardly-sized items

    Experience with Shop-Ware a plus.