Terra Firma handles commercial condo association management in the Phoenix metro. We're not a national firm with a 200-person team and a ticket queue. We're a small, high-standards operation where every person's work shows up directly in the client experience — and where the right person learns more in a year than they would in five years at a bigger company. We're hiring an Assistant Property Manager. WHAT THE WORK ACTUALLY LOOKS LIKE This is an in-office, detail-intensive role. If you're looking for a passive role where the work comes to you and someone else sets the priorities — this isn't it. If you want to learn commercial property management from the ground up, in a firm small enough that your work actually matters, keep reading. WHO BELONGS HERE Care Like an Owner The properties in this portfolio are someone's investment. You handle every task — including the administrative ones nobody sees — knowing that accuracy matters, responsiveness matters, and the people who trust us with their buildings are paying attention. You don't cut corners because it's the end of the day. Figure It Out When you hit something unfamiliar — a vendor question you don't know the answer to, a process you haven't done before — you find the answer. You don't wait for someone to hand it to you. The team here covered a member's entire workload without being asked when someone left. That's the default. Bring the Energy Small offices run on energy. Clients who call in tense leave calm because the person on the phone was actually present and helpful. Teammates bring more when the people around them bring more. You don't drain the room — you add to it. Solid Ground When you say something is done, it's done. When a deadline is Tuesday, you're not asking for an extension on Wednesday. The reputation Terra Firma has built on referrals — the responsiveness, the thoroughness — starts with the people who answer the phones and keep the records. PAY AND PATH Starting salary: $70,000 - $75,000/year based on experience. Where it goes: full Property Manager at Terra Firma earns $85,000–$105,000+ base with commission and bonus. The path from here to there is real, and it's supported, structured training, Arizona RE License support (we cover the costs), and a direct line to managing your own portfolio as the business grows. First formal pay review at 6 months. Benefits: health insurance, HSA, PTO, pet insurance, travel and phone reimbursement, RE license and certification support, bonus structure Responsibilities: • Coordinate maintenance technician scheduling — manage the schedule, track open work orders, and follow up on outstanding items so nothing falls through the cracks. • Support accounts payable and receivable — process invoices, flag discrepancies, and maintain accurate financial records. • Own documentation and records — data entry, filing, and record management are accurate, current, and accessible when needed. • Assist Property Managers with projects, research, and client-facing tasks — understand what they need before they have to ask. • Manage general office operations — correspondence, phone coverage, vendor communications, and administrative projects handled without reminders. • Participate in structured property management training — learn the full operational and legal framework for commercial association management with the goal of advancing to full Property Manager. Qualifications: Required: • Proficiency in Excel and Microsoft Office. • Valid driver's license and reliable transportation. • Strong written and verbal communication. • Ability to work in the office, Mon–Fri 8:30–4:30. You do NOT need: • Arizona Real Estate License — the company supports acquisition. • Yardi experience — we train on this. • Existing commercial PM experience — 2+ years preferred, right entry-level candidate considered. • A specific degree — demonstrated skills and work ethic matter more. Compensation: $70,000 - $75,000 yearly

• Coordinate maintenance technician scheduling — manage the schedule, track open work orders, and follow up on outstanding items so nothing falls through the cracks. • Support accounts payable and receivable — process invoices, flag discrepancies, and maintain accurate financial records. • Own documentation and records — data entry, filing, and record management are accurate, current, and accessible when needed. • Assist Property Managers with projects, research, and client-facing tasks — understand what they need before they have to ask. • Manage general office operations — correspondence, phone coverage, vendor communications, and administrative projects handled without reminders. • Participate in structured property management training — learn the full operational and legal framework for commercial association management with the goal of advancing to full Property Manager.