Benefits:

401(k)

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

At Heights Wellness Retreats, we believe that wellness is not a luxury-it’s a lifestyle. We’re the only wellness destination that combines premium massage and skincare therapy with innovative hands-free therapies under one roof.

We're seeking a proactive, passionate, and detail-driven Assistant Spa Director to support the daily operations of our retreat. In this role, you’ll report to the Spa Director and help ensure operational excellence, team development, and five-star guest experience in alignment with our brand promise:

Join a Retreat that’s Redefining Wellness!

Why You’ll Love It Here:

Beautiful, tranquil retreat environment

Best-in-the-industry treatment equipment

Luxurious linens and high-quality products provided

Innovated therapies – Halo Salt Therapy, Cryotherapy, Lymphatic Drainage Technology and more

Company Perks

Flexible Schedules - Full time position only

Robust Leadership Training

Professional and Safe Environment

Paid Training, Employee Discounts, and more

Competitive Pay includes tips, commission, and bonus opportunities

Schedule/Expected work hours

6–8-hour shifts

Must be able to work varied shifts to include evenings, weekends, and holidays.

Responsibilities

Champion the Cloud 9 Wellness Experience, ensuring each guest receives personalized care from arrival to departure.

Promote the therapeutic and wellness benefits of massage and skincare therapy.

Partner with the Spa Director on membership strategy, including overcoming obstacles and building rapport.

Foster meaningful connections that empower guests on their wellness paths.

Resolve guest concerns with empathy, professionalism, and alignment to brand tone.

Assist with recruitment, hiring, training, and developing and retaining team members.

Facilitate front desk associate training and coaching with role-playing to support membership sales.

Qualifications

Minimum one year of experience in membership sales.

Minimum of one year of leadership experience in wellness or spa service setting is preferred.

Working knowledge of Zenoti or similar spa management software is preferred.

Familiarity with operating standards in a branded or franchise environment is preferred.

Excellent at guest communication

Company Overview – At Heights Wellness Retreat, we believe wellness starts from within—and that includes our team. We're more than just a spa; we're a sanctuary dedicated to nurturing not only our guests' journeys but our team members’ personal and professional growth. When you join Heights Wellness Retreat, you’re not just starting a job—you’re joining a movement dedicated to lifting others and yourself. Let us help you rise to your full potential.

Core Values

Anything is Possible

Lead with Heart

Purpose over Pride

Fiercely Obsessed with Success

Pay Rate: $24-$26.00 per hour with opportunities for monthly bonus

Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ("EBF"). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.