Assistant Spa Manager

Hand & Stone - 10740 Research Blvd - Austin, TX

Assistant Spa Manager

Austin, TX
Full Time
Paid
  • Responsibilities

    Hand & Stone Massage and Facial Spa – Great Hills (near The Domain)

    If you love people, sales, and leadership—and you thrive in an environment where every day feels different—this might be your next great move.

    We’re looking for an Assistant Spa Manager who’s equal parts coach, problem-solver, and front-of-house pro. You’ll be hands-on with guests and the team while helping keep a high-volume spa running smoothly behind the scenes.

    This is a role for someone who wants responsibility, growth, and impact—not just a title.

    What You’ll Be Doing

    Lead and support daily spa operations in a fast-paced, customer-focused environment

    Work alongside Spa Associates at the front desk: answering phones, booking appointments, greeting guests, and selling memberships and packages

    Help manage schedules, payroll, inventory, and operational reporting

    Be a go-to resource for guest concerns and therapist questions—calm, confident, solutions-oriented

    Coach and motivate the front desk team while partnering closely with the Spa Manager\

    Balance mentoring and accountability to keep standards high and the team aligned

    Promote the health and wellness benefits of massage therapy and facials with confidence and authenticity

    Who You Are

    A natural people-person with a sales mindset

    Experienced in retail management and/or customer-focused leadership

    Comfortable selling memberships (or excited to learn—training provided)

    Organized, dependable, and tech-savvy (booking systems a plus)

    Confident taking direction while also leading others

    Able to adapt, prioritize, and keep things moving during busy shifts

    Available to work a flexible schedule including days, evenings, weekends, and holidays

    Why You’ll Love Working Here

    Medical, Dental, and Vision Insurance

    401(k) and supplemental insurance options

    Paid vacation

    Flexible scheduling

    Deep employee discounts on services and retail products

    Employee rewards and referral bonus program

    A supportive leadership team that values growth, accountability, and doing things the right way

    Ready to Step In?

    If you’re looking for a leadership role where you can build skills, drive results, and genuinely help people feel better every day, we want to meet you.

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.