Benefits:

401(k)

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free food & snacks

Opportunity for advancement

Training & development

Wellness resources

Be part of our Amazing Team!

MassageLuXe Irvine is looking for an energetic, dependable, and sales-driven Assistant Spa Manager to join our leadership team.

We are looking for someone who genuinely enjoys working with people, knows how to lead and motivate a team, and understands that sales and exceptional customer service go hand-in-hand.

This is a hands-on management position. Our Assistant Spa Manager works alongside the Spa Manager and Owner to help oversee daily operations, support and develop our team, grow membership sales, and ensure every guest receives an exceptional experience.

What You'll Do

Help oversee the day-to-day operations of the spa

Actively sell memberships and help achieve monthly sales goals

Coach and motivate Front Desk staff to improve membership sales and conversions

Lead by example in customer service, professionalism, attendance, and performance

Assist with hiring, onboarding, training, coaching, and employee development

Help manage employee schedules and daily staffing needs

Handle guest questions, concerns, and service recovery professionally

Monitor appointment books and help maximize provider schedules

Assist with inventory, deposits, daily tasks, reporting, and other administrative responsibilities

Help maintain a clean, organized, professional, and welcoming spa environment

Support local marketing, promotions, community outreach, and business-building opportunities

Work closely with the Spa Manager and Owner to improve revenue, client retention, memberships, and overall spa performance

What We're Looking For

Previous management or leadership experience

Strong sales experience; membership-based sales is a plus

Comfortable personally selling AND coaching a team to sell

Excellent customer service and communication skills

Confident, professional, positive, and dependable

Strong organizational and multitasking skills

Comfortable providing both positive coaching and employee accountability

Ability to problem-solve and take initiative without needing constant direction

Spa, wellness, hospitality, fitness, beauty, retail, or membership-based business experience is preferred

Basic computer and administrative skills

Interest in massage, skincare, health, and wellness

Flexible availability, including days, evenings, weekends, and some holidays

The Right Person for This Role

You may be a great fit if you are someone who enjoys being part of the action rather than managing from the sidelines. You are comfortable talking with guests, making membership recommendations, supporting your team, solving problems, and stepping in wherever needed.

We're looking for a leader who can be warm and encouraging while still maintaining standards and accountability.

If you are motivated by helping a team grow, providing an outstanding guest experience, and achieving sales goals, we'd love to hear from you.

Physical Requirements

This is an active position requiring periods of standing, walking, and moving throughout the spa. Occasional bending, reaching, and moving or pushing supplies/equipment weighing up to approximately 50 lbs. may be required.

Additional duties may be assigned based on the needs of the business.