Assistant Spa Sales Manager

Massage Heights - Charlotte

Assistant Spa Sales Manager

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Flexible schedule

    Opportunity for advancement

    Training & development

    Wellness resources

    Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

    Benefits/Perks

    · Continued Growth Opportunities in Leadership

    · Paid Training

    · Digital Workspace

    · Growth Opportunities

    · Employee Discounts

    · Competitive pay with commission and bonus opportunities

    Schedule/Expected work hours

    · 6–8-hour shifts

    · Full-time position

    · Must have experience in sales leadership or management

    · Must be able to work some opening/closing shifts and some weekends to lead

    Responsibilities

    · Assist and achieve monthly sales targets through membership and gift card sales

    · Provide exceptional service by listening, communicating, and responding to guest’s needs

    · Promote the therapeutic/wellness benefits of massage therapy and skin therapy

    · Educate guests confidently and effectively about services and products

    · Excellent phone etiquette with an upbeat tone and strong articulation

    · Develop and maintain positive relationships with members of the team and guests

    Qualifications

    · Exceptional guest service and communication and sales abilities

    · Previous experience in sales, retail, or guest services is required

    · Proficient with basic computer software and quick to learn new systems

    · Fast learner with a positive and energetic demeanor

    · Strong critical thinking skills, especially in resolving customer conflicts

    · Passionate about interacting with people and consistently delivering outstanding service

    · Thrives in collaborative team settings

    Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

    Company Values

    · Loyal

    · Authentic · Passionate · Diligent